Privacy & cookie policy

AB House Property Management Services is based at Rua Silva Porta, Loja 5, 2500-880 Caldas da Rainha, Leiria, Portugal.

For privacy or cookie questions, contact us at support@abhouseportal.com.

When you register, sign in, or use our portals, we process account details you provide (such as name, email, phone number, property information, and service requests).

When you contact us by phone or email, we keep the information needed to respond and deliver our property services.

Our public pages may use essential technical data (such as browser type and approximate connection logs) to keep the site secure and working.

We use personal data to provide property management and related services, operate the AB House portals, communicate with owners, guests, partners, and team members, and meet legal or contractual obligations.

We do not sell your personal data.

Where EU data protection law applies, we rely on contract performance, legitimate interests in running our services, legal obligations, and consent where required (for example, optional marketing if ever offered separately).

We share data with trusted service providers who help us operate the portals (such as hosting, email, SMS, payments, and document storage) under appropriate safeguards.

We may disclose information when required by law or to protect rights, safety, and property.

We keep personal data only as long as needed for the purposes above, including legal, tax, and accounting requirements, then delete or anonymise it where possible.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability or withdrawal of consent where processing is consent-based.

To exercise these rights, email support@abhouseportal.com. You may also lodge a complaint with your local data protection authority.

We use essential cookies and similar storage to keep the site and portals working. These include sign-in session cookies, security tokens, and your language preference.

We do not use advertising or third-party tracking cookies on the AB House portals.

Our public marketing pages may load Google Analytics (gtag.js) to understand aggregate site usage. You can control analytics through your browser settings and applicable consent tools.

When you click "Got it" on our cookie notice, we store a local preference so the banner is not shown again.

Some providers may process data outside the European Economic Area. Where this happens, we use appropriate safeguards such as standard contractual clauses where required.

We may update this combined privacy and cookie policy from time to time. The "Last updated" date at the top will change when we do.

support@abhouseportal.com

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